Logistics for online shops and brands
Arrange direct shipping from China or orders from local stock. Plan fulfilment, packing, delivery and returns around your sales channel.
Small items being prepared and packedHow we help
Choose shipping from China or fulfilment from stock in Spain or Portugal. Jeton coordinates receiving, labelling, picking and packing for your channel, with delivery and returns as contracted.
Services

Order fulfilment
Pick, pack and dispatch orders from stock in Spain or Portugal. Define delivery requirements and how returns should be handled.
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Marketplace preparation
Prepare products and cartons for your marketplace with labels, packing and documents that follow its receiving instructions.
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Kitting & packing
Combine products, accessories and inserts into kits. Agree contents, quantities and packing for sale, shipping or brand campaigns.
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Returns management
Receive and identify each return. Specify which products need checking, restocking, repacking or onward shipping.
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Merchant services
Arrange recurring shipments to Spain and Portugal: order data, labels, carrier batch handover and shipment issue follow-up.
View detailsShipping plans
Shipping process
Stock and saleable units
Connect SKUs, variants and saleable units by location, separating available, allocated, awaiting-check and incoming stock.
Approved preparation
Agree picking, packing and cutoff; for kits, approve the sample and treatment of missing components.
Batch and physical handover
Confirm the account, format and labels for an agreed pilot batch, and link order, parcel, physical handover and acceptance.
Changes and returns
Confirm a change before updating the order; for returns, record the stock-owner decision and confirm the movement outcome before reusing units.
Preparation does not guarantee centre acceptance or activate integrations; changes need confirmation, and a return does not itself approve restocking.
What to send us
Share sales channels, your SKU catalogue, units per order, daily volume and seasonal peaks. Add packing instructions, marketplace requirements, destinations and your return policy.
Before we start
The plan defines stock location, order exchange, cut-off, materials and delivery options. Picking and return rules are agreed for each channel; labels or integrations are activated using the relevant operator’s access.
Tracking and support
How do I ask about an exception?
Provide order, shipment reference, latest event and the decision needed. Check tracking with the carrier shown on the label.
Prepare your parcel operations
Home, collection point or locker
See what to prepare
Define the options shown before checkout. Prepare country, postcode, phone and collection-point ID where applicable. Confirm eligibility, size limits, collection deadline and handling of uncollected parcels for the contracted product.
Notifications and delivery changes
See what to prepare
Connect order, parcel and tracking references. Agree who sends status updates and through which channel; distinguish an estimate from a confirmed appointment. Change requests need an operator response and do not automatically stop a parcel in transit.
Data and store connection
See what to prepare
Prepare the sales platform, order fields, SKUs, parcel references, addresses and contacts. Review sample orders and the manifest before the first batch. Jeton provides local preparation tools here; modules, APIs, carrier labels and status synchronisation require their own agreed scope and validation.
